Inleiding

zapfood ("ons", "ons", of "ons") is daartoe verbind om jou privaatheid te beskerm. Hierdie Privaatheidsbeleid verduidelik hoe ons jou inligting insamel, gebruik, openbaar maak en beskerm wanneer jy ons restaurantbestuurplatform gebruik.

Databeheerder

Supersite (business ID: 2629485-2), operating the zapfood platform, is the data controller responsible for your personal data. Address: Säveltie 1 F 6, 01390 Vantaa, Finland. We determine how and why your personal data is processed.

Legal Basis for Processing

We process your personal data based on: (a) contractual necessity — to provide the services you have subscribed to; (b) legitimate interest — to improve our platform, prevent fraud, and ensure security; (c) legal obligation — to comply with tax, accounting, and other regulatory requirements; (d) consent — for marketing communications and optional analytics, which you may withdraw at any time.

Inligting wat ons versamel

Ons samel inligting in wat jy direk aan ons verskaf, insluitend:

• Rekeninginligting (naam, e-posadres, wagwoord)
• Besigheidsinligting (restaurantnaam, adres, kontakbesonderhede)
• Payment information (processed securely through our payment providers)
• Gebruiksdata (hoe jy met ons platform omgaan)
• Koekie en spoordata (sien ons koekiebeleid)

Hoe ons u inligting gebruik

Ons gebruik die inligting wat ons insamel om:

• Verskaf, onderhou en verbeter ons dienste
• Verwerk betalings en bestuur intekeninge
• Stuur vir jou opdaterings, sekuriteitswaarskuwings en ondersteuningsboodskappe
• Ontleed gebruikspatrone om ons platform te verbeter
• Voldoen aan wetlike verpligtinge

Deel inligting

Ons kan jou inligting deel met:

• Payment processors (Stripe, Paytrail, Visma Pay) for secure payment handling
• Email service providers for transactional communications
• Analytics-verskaffers om ons dienste te verbeter
• Wolkgasheerverskaffers vir databerging
• File storage providers for uploaded content (images, documents)

International Data Transfers

Some of our service providers may process data outside the EU/EEA. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your personal data in accordance with GDPR requirements.

Databehoud

We retain your personal data for as long as your account is active or as needed to provide you services. Accounting and transaction data is retained for 6 years as required by Finnish Accounting Act (kirjanpitolaki). After account deletion, personal data is removed promptly, except where retention is required by law.

Jou regte

Onder GDPR het jy die volgende regte:

• Reg op toegang tot jou persoonlike data
• Reg om onakkurate data reg te stel
• Reg om die verwydering van jou data te versoek
• Reg op data-oordraagbaarheid
• Reg om verwerking te beperk
• Reg op beswaar teen verwerking
• Right to withdraw consent at any time, where processing is based on consent
• Right to lodge a complaint with the Finnish Data Protection Ombudsman (tietosuojavaltuutetun toimisto, tietosuoja.fi)

Sekuriteit

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls.

Koekies

Ons gebruik koekies en soortgelyke opsporingstegnologieë. Jy kan jou koekievoorkeure bestuur deur ons koekietoestemmingsbanier.

Kontak ons

For any questions about this Privacy Policy or to exercise your rights, please contact us: Supersite (business ID: 2629485-2), Säveltie 1 F 6, 01390 Vantaa, Finland. Email: [email protected]

Veranderinge aan hierdie beleid

We may update this Privacy Policy from time to time. We will notify you of material changes with reasonable advance notice by email and by posting the updated policy on this page with a new "Last updated" date.