Indledning

zapfood ("vi", "vores" eller "os") er forpligtet til at beskytte dit privatliv. Denne privatlivspolitik forklarer, hvordan vi indsamler, bruger, videregiver og beskytter dine oplysninger, når du bruger vores restaurantadministrationsplatform.

Dataansvarlig

Supersite (business ID: 2629485-2), operating the zapfood platform, is the data controller responsible for your personal data. Address: Säveltie 1 F 6, 01390 Vantaa, Finland. We determine how and why your personal data is processed.

Legal Basis for Processing

We process your personal data based on: (a) contractual necessity — to provide the services you have subscribed to; (b) legitimate interest — to improve our platform, prevent fraud, and ensure security; (c) legal obligation — to comply with tax, accounting, and other regulatory requirements; (d) consent — for marketing communications and optional analytics, which you may withdraw at any time.

Oplysninger, vi indsamler

Vi indsamler oplysninger, du giver direkte til os, herunder:

• Kontooplysninger (navn, e-mailadresse, adgangskode)
• Virksomhedsoplysninger (restaurantnavn, adresse, kontaktoplysninger)
• Payment information (processed securely through our payment providers)
• Brugsdata (hvordan du interagerer med vores platform)
• Cookie- og sporingsdata (se vores cookiepolitik)

Hvordan vi bruger dine oplysninger

Vi bruger de oplysninger, vi indsamler til:

• Levere, vedligeholde og forbedre vores tjenester
• Behandle betalinger og administrere abonnementer
• Send dig opdateringer, sikkerhedsadvarsler og supportbeskeder
• Analyser brugsmønstre for at forbedre vores platform
• Overhold juridiske forpligtelser

Informationsdeling

Vi kan dele dine oplysninger med:

• Payment processors (Stripe, Paytrail, Visma Pay) for secure payment handling
• Email service providers for transactional communications
• Analytics-udbydere for at forbedre vores tjenester
• Cloud-hostingudbydere til datalagring
• File storage providers for uploaded content (images, documents)

International Data Transfers

Some of our service providers may process data outside the EU/EEA. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your personal data in accordance with GDPR requirements.

Dataopbevaring

We retain your personal data for as long as your account is active or as needed to provide you services. Accounting and transaction data is retained for 6 years as required by Finnish Accounting Act (kirjanpitolaki). After account deletion, personal data is removed promptly, except where retention is required by law.

Dine rettigheder

I henhold til GDPR har du følgende rettigheder:

• Ret til adgang til dine personlige data
• Ret til at rette unøjagtige data
• Ret til at anmode om sletning af dine data
• Ret til dataportabilitet
• Ret til at begrænse behandlingen
• Ret til at gøre indsigelse mod behandling
• Right to withdraw consent at any time, where processing is based on consent
• Right to lodge a complaint with the Finnish Data Protection Ombudsman (tietosuojavaltuutetun toimisto, tietosuoja.fi)

Sikkerhed

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls.

Cookies

Vi bruger cookies og lignende sporingsteknologier. Du kan administrere dine cookie-præferencer gennem vores cookie-samtykkebanner.

Kontakt os

For any questions about this Privacy Policy or to exercise your rights, please contact us: Supersite (business ID: 2629485-2), Säveltie 1 F 6, 01390 Vantaa, Finland. Email: [email protected]

Ændringer til denne politik

We may update this Privacy Policy from time to time. We will notify you of material changes with reasonable advance notice by email and by posting the updated policy on this page with a new "Last updated" date.