Sissejuhatus

zapfood ("meie", "meie" või "meie") on pühendunud teie privaatsuse kaitsmisele. See privaatsuspoliitika selgitab, kuidas me kogume, kasutame, avaldame ja kaitseme teie teavet, kui kasutate meie restoranihaldusplatvormi.

Andmetöötleja

Supersite (business ID: 2629485-2), operating the zapfood platform, is the data controller responsible for your personal data. Address: Säveltie 1 F 6, 01390 Vantaa, Finland. We determine how and why your personal data is processed.

Legal Basis for Processing

We process your personal data based on: (a) contractual necessity — to provide the services you have subscribed to; (b) legitimate interest — to improve our platform, prevent fraud, and ensure security; (c) legal obligation — to comply with tax, accounting, and other regulatory requirements; (d) consent — for marketing communications and optional analytics, which you may withdraw at any time.

Kogutav teave

Kogume teavet, mille esitate meile otse, sealhulgas:

• Konto teave (nimi, e-posti aadress, parool)
• Äriteave (restorani nimi, aadress, kontaktandmed)
• Payment information (processed securely through our payment providers)
• Kasutusandmed (kuidas te meie platvormiga suhtlete)
• Küpsised ja jälgimisandmed (vt meie küpsiste poliitikat)

Kuidas me teie teavet kasutame

Kasutame kogutud teavet:

• Pakkuda, hooldada ja täiustada meie teenuseid
• Töödelge makseid ja hallake tellimusi
• Saada teile värskendusi, turvahoiatusi ja tugisõnumeid
• Analüüsige meie platvormi täiustamiseks kasutusmustreid
• Täitke seadusest tulenevaid kohustusi

Teabe jagamine

Võime teie teavet jagada:

• Payment processors (Stripe, Paytrail, Visma Pay) for secure payment handling
• Email service providers for transactional communications
• Analyticsi pakkujad meie teenuste täiustamiseks
• Pilvemajutusteenuse pakkujad andmete salvestamiseks
• File storage providers for uploaded content (images, documents)

International Data Transfers

Some of our service providers may process data outside the EU/EEA. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your personal data in accordance with GDPR requirements.

Andmete säilitamine

We retain your personal data for as long as your account is active or as needed to provide you services. Accounting and transaction data is retained for 6 years as required by Finnish Accounting Act (kirjanpitolaki). After account deletion, personal data is removed promptly, except where retention is required by law.

Teie õigused

GDPR-i kohaselt on teil järgmised õigused:

• Õigus pääseda juurde oma isikuandmetele
• Õigus ebatäpsed andmed parandada
• Õigus nõuda oma andmete kustutamist
• Õigus andmete teisaldatavusele
• Õigus piirata töötlemist
• Õigus esitada vastuväiteid töötlemisele
• Right to withdraw consent at any time, where processing is based on consent
• Right to lodge a complaint with the Finnish Data Protection Ombudsman (tietosuojavaltuutetun toimisto, tietosuoja.fi)

Turvalisus

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls.

Küpsised

Kasutame küpsiseid ja sarnaseid jälgimistehnoloogiaid. Saate hallata oma küpsiste eelistusi meie küpsiste nõusoleku bänneri kaudu.

Võtke meiega ühendust

For any questions about this Privacy Policy or to exercise your rights, please contact us: Supersite (business ID: 2629485-2), Säveltie 1 F 6, 01390 Vantaa, Finland. Email: [email protected]

Selle poliitika muudatused

We may update this Privacy Policy from time to time. We will notify you of material changes with reasonable advance notice by email and by posting the updated policy on this page with a new "Last updated" date.