Sarrera

zapfood ("gu", "gure" edo "gu") zure pribatutasuna babesteko konpromisoa hartzen du. Pribatutasun-politika honek gure jatetxeen kudeaketa plataforma erabiltzen duzunean zure informazioa nola biltzen, erabiltzen, ezagutarazi eta babesten dugun azaltzen du.

Datuen Arduraduna

Supersite (business ID: 2629485-2), operating the zapfood platform, is the data controller responsible for your personal data. Address: Säveltie 1 F 6, 01390 Vantaa, Finland. We determine how and why your personal data is processed.

Legal Basis for Processing

We process your personal data based on: (a) contractual necessity — to provide the services you have subscribed to; (b) legitimate interest — to improve our platform, prevent fraud, and ensure security; (c) legal obligation — to comply with tax, accounting, and other regulatory requirements; (d) consent — for marketing communications and optional analytics, which you may withdraw at any time.

Biltzen dugun informazioa

Zuzenean ematen diguzun informazioa biltzen dugu, besteak beste:

• Kontuaren informazioa (izena, helbide elektronikoa, pasahitza)
• Enpresari buruzko informazioa (jatetxearen izena, helbidea, harremanetarako datuak)
• Payment information (processed securely through our payment providers)
• Erabilera-datuak (gure plataformarekin nola elkarreragiten duzun)
• Cookie-ak eta jarraipen-datuak (ikus gure Cookie-politika)

Zure informazioa nola erabiltzen dugu

Biltzen dugun informazioa hauetarako erabiltzen dugu:

• Gure zerbitzuak eskaini, mantendu eta hobetu
• Ordainketak prozesatu eta harpidetzak kudeatu
• Bidali eguneratzeak, segurtasun alertak eta laguntza-mezuak
• Aztertu erabilera ereduak gure plataforma hobetzeko
• Lege betebeharrak betetzea

Informazioa partekatzea

Zure informazioa parteka dezakegu:

• Payment processors (Stripe, Paytrail, Visma Pay) for secure payment handling
• Email service providers for transactional communications
• Analytics hornitzaileak gure zerbitzuak hobetzeko
• Datuak biltegiratzeko hodeiko ostalaritza-hornitzaileak
• File storage providers for uploaded content (images, documents)

International Data Transfers

Some of our service providers may process data outside the EU/EEA. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your personal data in accordance with GDPR requirements.

Datuen atxikipena

We retain your personal data for as long as your account is active or as needed to provide you services. Accounting and transaction data is retained for 6 years as required by Finnish Accounting Act (kirjanpitolaki). After account deletion, personal data is removed promptly, except where retention is required by law.

Zure Eskubideak

GDPRren arabera, eskubide hauek dituzu:

• Zure datu pertsonalak atzitzeko eskubidea
• Datu okerrak zuzentzeko eskubidea
• Zure datuak ezabatzeko eskatzeko eskubidea
• Datuen eramangarritasun eskubidea
• Tratamendua mugatzeko eskubidea
• Tratamenduari aurka egiteko eskubidea
• Right to withdraw consent at any time, where processing is based on consent
• Right to lodge a complaint with the Finnish Data Protection Ombudsman (tietosuojavaltuutetun toimisto, tietosuoja.fi)

Segurtasuna

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls.

Cookieak

Cookieak eta antzeko jarraipen-teknologiak erabiltzen ditugu. Zure cookie-hobespenak kudea ditzakezu gure cookieen baimenaren pankartaren bidez.

Jarri gurekin harremanetan

For any questions about this Privacy Policy or to exercise your rights, please contact us: Supersite (business ID: 2629485-2), Säveltie 1 F 6, 01390 Vantaa, Finland. Email: [email protected]

Politika honen aldaketak

We may update this Privacy Policy from time to time. We will notify you of material changes with reasonable advance notice by email and by posting the updated policy on this page with a new "Last updated" date.