pengenalan

zapfood ("kami", "kami", atau "kami") komited untuk melindungi privasi anda. Dasar Privasi ini menerangkan cara kami mengumpul, menggunakan, mendedahkan dan melindungi maklumat anda apabila anda menggunakan platform pengurusan restoran kami.

Pengawal Data

Supersite (business ID: 2629485-2), operating the zapfood platform, is the data controller responsible for your personal data. Address: Säveltie 1 F 6, 01390 Vantaa, Finland. We determine how and why your personal data is processed.

Legal Basis for Processing

We process your personal data based on: (a) contractual necessity — to provide the services you have subscribed to; (b) legitimate interest — to improve our platform, prevent fraud, and ensure security; (c) legal obligation — to comply with tax, accounting, and other regulatory requirements; (d) consent — for marketing communications and optional analytics, which you may withdraw at any time.

Maklumat yang Kami Kumpul

Kami mengumpul maklumat yang anda berikan terus kepada kami, termasuk:

• Maklumat akaun (nama, alamat e-mel, kata laluan)
• Maklumat perniagaan (nama restoran, alamat, butiran hubungan)
• Payment information (processed securely through our payment providers)
• Data penggunaan (cara anda berinteraksi dengan platform kami)
• Kuki dan data penjejakan (lihat Dasar Kuki kami)

Bagaimana Kami Menggunakan Maklumat Anda

Kami menggunakan maklumat yang kami kumpulkan untuk:

• Menyediakan, mengekalkan dan menambah baik perkhidmatan kami
• Memproses pembayaran dan mengurus langganan
• Menghantar anda kemas kini, makluman keselamatan dan mesej sokongan
• Menganalisis corak penggunaan untuk menambah baik platform kami
• Mematuhi kewajipan undang-undang

Perkongsian Maklumat

Kami mungkin berkongsi maklumat anda dengan:

• Payment processors (Stripe, Paytrail, Visma Pay) for secure payment handling
• Email service providers for transactional communications
• Pembekal analitis untuk meningkatkan perkhidmatan kami
• Pembekal pengehosan awan untuk penyimpanan data
• File storage providers for uploaded content (images, documents)

International Data Transfers

Some of our service providers may process data outside the EU/EEA. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your personal data in accordance with GDPR requirements.

Pengekalan Data

We retain your personal data for as long as your account is active or as needed to provide you services. Accounting and transaction data is retained for 6 years as required by Finnish Accounting Act (kirjanpitolaki). After account deletion, personal data is removed promptly, except where retention is required by law.

Hak Anda

Di bawah GDPR, anda mempunyai hak berikut:

• Hak untuk mengakses data peribadi anda
• Hak untuk membetulkan data yang tidak tepat
• Hak untuk meminta pemadaman data anda
• Hak untuk mudah alih data
• Hak untuk menyekat pemprosesan
• Hak untuk membantah pemprosesan
• Right to withdraw consent at any time, where processing is based on consent
• Right to lodge a complaint with the Finnish Data Protection Ombudsman (tietosuojavaltuutetun toimisto, tietosuoja.fi)

Keselamatan

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls.

biskut

Kami menggunakan kuki dan teknologi penjejakan yang serupa. Anda boleh mengurus pilihan kuki anda melalui sepanduk kebenaran kuki kami.

Hubungi Kami

For any questions about this Privacy Policy or to exercise your rights, please contact us: Supersite (business ID: 2629485-2), Säveltie 1 F 6, 01390 Vantaa, Finland. Email: [email protected]

Perubahan kepada Dasar Ini

We may update this Privacy Policy from time to time. We will notify you of material changes with reasonable advance notice by email and by posting the updated policy on this page with a new "Last updated" date.