A big delivery app just left Finland — a warning for restaurants across Europe
Published · By the zapfood editorial team (restaurant online ordering)
Short answer
Foodora (Delivery Hero) exited the Finnish market on 27 February 2026, leaving one dominant food-delivery platform, Wolt, in a near-monopoly position. Typical delivery-app commissions run 25–30%. The lesson for any European restaurant: don’t depend on a single platform — add your own commission-free ordering channel alongside it.
Why this matters beyond Finland
Finland just ran the experiment the rest of Europe should watch. When a competing platform withdraws, the remaining app gains pricing power over commissions, placement fees and terms — and the restaurant has less room to negotiate. The customer relationship, the contact data and the visibility all sit with the platform, not with you.
Delivery apps are genuinely useful for acquiring new customers. The risk is depending on them for every order, including your regulars, who would gladly order direct.
The math
On €4,000 of monthly delivery sales at a 25–30% commission, a restaurant pays €1,000–1,200 per month — €12,000–14,400 a year. A flat €99/month own-ordering system costs €1,188 a year: a difference of roughly €10,800–13,200 annually.
| Channel | Commission | Per year |
|---|---|---|
| Delivery app (25–30%) | 25–30% | €12,000–14,400 |
| Own system (zapfood) | 0% + €99/mo | €1,188 |
The move: keep the app, own your regulars
Set up your own store for delivery, pickup and QR dine-in ordering — flat €99/month, no setup fee, no per-order fees. Let the app bring new customers; route returning ones to your commission-free store. Built-in EU VAT with VIES, 46 languages, loyalty and promo codes, real-time tracking, and Stripe/Paytrail/Visma Pay/cash payments come standard.
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You can’t control a platform’s decisions — Foodora proved that. You can build your own channel with 0% commission and customers who are yours.